Privacy Policy

Introduction

At Eskit, we are committed to protecting your privacy and ensuring your data is handled with care. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

By using Eskit, you consent to the data practices described in this policy. We may update this policy periodically, and we encourage you to review it regularly.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, company name, job role, and other information you provide when registering or using our services.
• Business Data: Data from your connected business systems that you choose to analyze with Eskit.
• Usage Information: How you interact with our platform, including queries, dashboards created, and feature usage.
• Technical Information: IP address, browser type, device information, cookies, and analytics data.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To personalize your experience with our platform
• To improve our services based on how they are used
• To communicate with you, including providing customer support
• To send you important information about our services, changes to terms, and policies
• To detect, prevent, and address technical or security issues

Data Storage and Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls for our employees and contractors
• Regular backups to prevent data loss

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Sharing and Third Parties

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who help us deliver our services
• When required by law or to protect our rights
• In connection with a merger, sale, or acquisition
• With your consent

All third parties with whom we share data are required to maintain the confidentiality and security of your information.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website and platform. You can control cookies through your browser settings, but disabling them may limit some functionality.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your data
• The right to correct or update your data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us at privacy@enetricity.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@enetricity.com
Phone: +32 495 26 36 36